Privacy Policy

1. Information We Collect

We collect information directly from you when you interact with our website, as well as automatically through technology.

Personal Information You Provide to Us

We collect personally identifiable information that you voluntarily submit to us, including when you fill out contact forms, submit inquiries, apply for job openings, or subscribe to our newsletter:

• Contact Data: Full name, email address, phone number, and physical/mailing address.
• Inquiry Information: Messages, general feedback, product inquiries, or support requests submitted via contact forms.
• Employment Data: Resumes, work history, and contact details provided when applying for careers at Crysbro.

Information Collected Automatically

When you visit our website, our servers automatically record standard technical data, which may include:

• Device & Usage Data: Your Internet Protocol (IP) address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and date/time stamps.
• Cookies & Tracking Technologies: Small data files stored on your device that help improve site navigation, performance, and user experience.

Embedded Content from Third-Party Websites

Articles or pages on this site may include embedded content (e.g., YouTube videos, embedded maps, or social share widgets). Embedded content from other websites behaves in the exact same way as if the visitor has visited the third-party website. These third-party sites may collect data about you, use cookies, or track your interactions.

2. How We Use Your Information

We use the collected information for various operational and administrative purposes, including:

• Customer Support: To respond to your comments, feedback, product inquiries, and customer service requests.
• Marketing & Communication: To send newsletters, corporate updates, promotional materials, or details regarding company initiatives (e.g., Crysbro Next Champ), provided you have opted in.
• Recruitment: To process and evaluate career applications and job inquiries.
• Site Optimization: To analyze website usage, technical performance, and visitor trends to improve site layout and user experience.
• Security & Compliance: To prevent spam, detect fraudulent activity, and enforce our legal rights.

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for commercial profit. We may share your data under the following circumstances:

• Service Providers: With trusted third-party service providers (such as email marketing platforms, web hosting providers, and website analytics platforms) that assist us in operating our website and business.
• Group Entities: Among subsidiaries and affiliated companies within the Crysbro Group (e.g., Farm’s Pride, Midland Breeders, Golden Grains) for operational purposes.
• Legal Requirements: If required by law, regulation, legal process, or governmental request, or to protect the safety, rights, or property of Crysbro, our users, or the public.

4. Cookies and Web Analytics

Our website uses cookies to distinguish you from other users and enhance your browsing experience.

• Essential Cookies: Necessary for the website to function properly.
• Analytics Cookies: Help us understand site traffic and how visitors navigate our site (e.g., Google Analytics).

You can choose to accept or decline cookies through your browser settings. However, disabling cookies may limit your ability to use certain functional features of our website.

5. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by law (such as for accounting, statutory reporting, or legal obligations). Contact form submissions and inquiries are retained to fulfill user requests and streamline future communications.

6. Data Security

We implement reasonable technical, operational, and organizational security measures to safeguard your personal data from unauthorized access, modification, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage system is 100% secure.

7. Your Data Protection Rights

Depending on applicable laws, you may have the following rights regarding the personal information we hold about you:

• Right to Access: Request a copy of the personal information we hold about you.
• Right to Correction: Request that we update or correct any inaccurate or incomplete personal data.
• Right to Erasure: Request the deletion of your personal data, subject to statutory retention requirements.
• Opt-Out: Unsubscribe from marketing newsletters at any time using the link provided in our emails or by contacting us directly.

8. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our legal obligations or operational practices. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this page periodically.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us:

• Entity: FARM'S PRIDE (PVT) LIMITED
• Address: 272, Jayamalapura, Gampola, Sri Lanka. 20500
• Email: [email protected]
• Phone: +94 812 350 111 / +94 772 797 276